This Cookie Policy explains how Kokobet (operated by 3-102-897762 LTDA / Luckywayz Limited B.V. and licensed under Curaçao GCB OGL/2024/1497/0884) uses cookies and similar tracking technologies on koko-bet.co. Please read it carefully alongside our Privacy Policy and Terms and Conditions.
1. Who We Are
Kokobet is operated by 3-102-897762 LTDA / Luckywayz Limited B.V. and holds a Curaçao Gaming Control Board licence (OGL/2024/1497/0884). Our registered site is koko-bet.co and we have been in operation since 2024. References to "we", "us" or "our" throughout this policy refer to Kokobet. References to "you" or "your" refer to any visitor or registered player accessing koko-bet.co.
If you have any questions about this Cookie Policy, you may contact our support team via live chat (available 24/7) or by e-mail at [email protected].
2. What Are Cookies?
Cookies are small text files placed on your device — desktop, laptop, tablet or smartphone — when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site owners. Cookies cannot execute programmes or deliver viruses to your device; they are uniquely assigned to your browser and can only be read by the web server that issued them.
In addition to traditional cookies, we may use similar tracking technologies including:
Web beacons — small transparent image files embedded in web pages or e-mails that allow us to record when a page or message has been viewed.
Pixel tags — snippets of code that function similarly to web beacons and help us measure the effectiveness of marketing campaigns.
Local storage objects (LSOs) — data stored in your browser's local storage, used to retain session-related information such as game state or lobby preferences.
Session identifiers — tokens generated server-side to maintain your authenticated session while you are logged in to koko-bet.co.
For simplicity, we refer to all of the above collectively as "cookies" throughout this policy unless a distinction is necessary.
3. How We Use Cookies
We use cookies for several distinct purposes on koko-bet.co. These purposes fall into the categories described in Section 4 below. In summary, cookies enable us to:
Keep you securely logged in to your Kokobet account during a session.
Remember your language, currency (EUR, SEK, NOK, USD or any of our 24 supported cryptocurrencies), and display preferences so you do not have to reset them on every visit.
Ensure that our progressive web app (PWA) on iOS and Android, and our Android APK, functions correctly.
Load the correct game lobby, maintain your place in a game, and support the live casino environment running 500+ tables.
Authenticate your identity as part of our Know Your Customer (KYC) obligations under our Curaçao GCB licence.
Monitor responsible-gambling controls such as deposit limits, session reminders and self-exclusion flags set on your account.
Detect and prevent fraud, cheating, multi-accounting, and other activity that violates our Terms and Conditions.
Measure site traffic, game popularity, promotional uptake (for example, engagement with our welcome package, Friday Reload, Daily Gift Box, Wheel of Fortune, or VIP loyalty programme), and technical performance.
Serve relevant marketing content and promotions — including information about our welcome offer of up to €1,500 + 150 Free Spins — both on-site and, where you have consented, across third-party advertising networks.
Enable the sportsbook, crash games, and Kokobet Originals (provably fair titles) to function correctly.
4. Categories of Cookies We Use
We classify the cookies placed on koko-bet.co into four categories. The table below provides an overview, followed by detailed descriptions of each category.
Category
Purpose
Consent Required?
Retention
Strictly Necessary
Core site functionality, security, and session management
No
Session or up to 12 months
Functional / Preference
Language, currency, layout, and display preferences
No (but you may opt out)
Up to 12 months
Analytics / Performance
Traffic measurement, game engagement, and performance monitoring
Yes
Up to 24 months
Marketing / Targeting
Personalised promotions, affiliate attribution, and advertising
Yes
Up to 24 months
4.1 Strictly Necessary Cookies
These cookies are essential for koko-bet.co to operate. Without them, services such as account login, the game lobby, payment processing, and responsible-gambling controls cannot function. Because they are strictly necessary, they do not require your consent under applicable data protection law, and they cannot be disabled through our cookie preference centre — though you may disable them via your browser settings, which will significantly impair your ability to use the site.
Examples of what strictly necessary cookies do on koko-bet.co:
Maintain your authenticated session after you log in, so you do not have to re-enter your credentials when navigating between the casino, live casino, and sportsbook.
Carry your active deposit or withdrawal request through the payment flow — whether you are using Bitcoin, USDT, Visa, Mastercard, Skrill, Neteller, iDEAL, Noda Pay, Paysafecard, or SEPA bank transfer.
Apply and monitor bonus wagering conditions (for example, the 40x wagering requirement on the first-deposit bonus, or the 35x requirement on third-deposit free-spin winnings) so they are calculated correctly.
Enforce account-level responsible-gambling settings such as deposit limits, loss limits, wager limits, session time reminders, and self-exclusion periods.
Support KYC verification flows required under our Curaçao GCB licence (OGL/2024/1497/0884).
Prevent cross-site request forgery (CSRF) and other security threats.
Load the correct version of the site for your device, including the PWA on iOS and Android and the dedicated Android APK.
4.2 Functional / Preference Cookies
These cookies allow koko-bet.co to remember choices you make and provide enhanced, personalised features. They may be set by us or by third-party providers whose services appear on our pages. If you choose not to allow these cookies, some or all of these personalisation features may not function correctly, but you will still be able to access core casino services.
Examples include:
Remembering your chosen display currency (EUR, SEK, NOK, USD, or a cryptocurrency such as Bitcoin, Ethereum, USDT, Solana, Dogecoin, or XRP).
Storing your preferred language and regional settings.
Retaining your last-visited game category in the lobby (for example, slots, live casino, crash games, or Kokobet Originals).
Recalling your preferred table stake level in the live casino (e.g., standard, VIP Blackjack, or exclusive tables such as Roulette The Bar 2,000x).
Maintaining lobby filters and search parameters so the 6,500+ game catalogue is easier to navigate.
Storing your VIP loyalty tier information (Peep, Wingman, Cluckster, Gold Beak, or Eggstra) so personalised cashback and rakeback rates load correctly on your dashboard.
Remembering whether you have dismissed a promotional banner for an active offer such as the Friday Reload, Daily Gift Box, or Wheel of Fortune.
4.3 Analytics and Performance Cookies
We use analytics and performance cookies to understand how visitors interact with koko-bet.co, which pages and games are most popular, where errors occur, and how promotional campaigns perform. The information collected is aggregated and does not directly identify you. These cookies require your consent.
Typical uses include:
Counting unique visitors and page views across the casino lobby, live casino, sportsbook, and promotional pages.
Measuring how players navigate through the welcome package (first, second, and third deposit steps), helping us improve the sign-up journey.
Tracking engagement with promotions such as the Wheel of Fortune, monthly tournaments (prize pools up to €2,000,000), and network events including Drops & Wins.
Identifying slow-loading pages or game-launch failures so our technical team can resolve them promptly.
Measuring usage of the PWA and Android APK, including first-login app bonus attribution (€5 free credit with 20x wagering).
Generating internal reports on payment method adoption across our supported options to inform product decisions.
We may use third-party analytics providers to assist with this work. Where we do, we require those providers to process data only on our instructions and in accordance with applicable data protection law.
4.4 Marketing and Targeting Cookies
Marketing cookies track your browsing activity — on koko-bet.co and, where applicable, on other websites — to help us deliver advertising that is more relevant to your interests and to measure the effectiveness of our campaigns. They may also be used by our affiliate partners to attribute registrations and first deposits correctly. These cookies require your consent.
Examples of how we use marketing cookies:
Serving personalised advertisements for Kokobet — including our welcome package of up to €1,500 + 150 Free Spins — to users who have previously visited koko-bet.co but not yet registered.
Attribution of traffic from affiliate sites and comparison platforms, ensuring commission is calculated on a last-click or agreed model.
Frequency capping, so you do not see the same Kokobet advertisement an excessive number of times across a given period.
Tailoring on-site promotional displays — such as sport welcome bonus banners or VIP upgrade prompts — based on your play history and current loyalty tier.
Measuring click-through and conversion rates for e-mail campaigns, including birthday bonus communications and monthly tournament announcements.
We do not sell your personal data to third-party advertisers. Where marketing cookies are set by third parties (such as social media platforms or advertising networks), those parties' own privacy and cookie policies govern their data use, and we encourage you to review them.
5. Third-Party Cookies
Some cookies on koko-bet.co are placed by third parties rather than by us directly. These arise from the services we integrate to deliver a full gaming experience, including:
Game providers — studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Play'n GO, Hacksaw Gaming, Nolimit City, and others may set cookies as part of their game-launch iframes in order to maintain game state and deliver content.
Payment processors — providers handling Visa, Mastercard, Skrill, Neteller, iDEAL, Noda Pay, Paysafecard, and cryptocurrency transactions may set cookies during payment flows to verify transactions and prevent fraud.
Analytics platforms — we may use third-party analytics tools whose scripts set cookies to collect aggregated usage data.
Affiliate and tracking networks — referral partners who direct traffic to koko-bet.co may use cookies to track conversions and attribute registrations.
Customer support tools — our 24/7 live chat provider may set a cookie to maintain chat session continuity.
Responsible gambling services — third-party self-exclusion scheme integrations may use cookies to apply cross-operator exclusion decisions.
Kokobet does not control third-party cookies and is not responsible for the content of third-party cookie policies. We recommend reviewing the privacy and cookie policies of any third-party provider whose services you use on or through koko-bet.co.
6. Cookie Retention Periods
Cookies on koko-bet.co are either session cookies or persistent cookies:
Session cookies exist only for the duration of your visit and are deleted automatically when you close your browser. Most strictly necessary authentication cookies are session cookies.
Persistent cookies remain on your device after your browser is closed, until they expire or until you delete them. The retention periods for persistent cookies set by Kokobet are listed in Section 4 above. Where third-party cookies are persistent, retention periods are governed by those third parties.
We review the cookies we use periodically and remove those that are no longer necessary for the stated purpose.
7. Your Cookie Choices and How to Manage Them
You have several options for managing cookies on koko-bet.co. We respect your right to control non-essential cookies, and we have designed our consent mechanism to make opting in or out straightforward.
7.1 Our Cookie Preference Centre
When you first visit koko-bet.co, a cookie consent banner will appear. You may:
Accept all cookies, including analytics and marketing cookies.
Reject all non-essential cookies, accepting only strictly necessary cookies.
Customise your preferences by toggling individual cookie categories on or off.
You may change your preferences at any time by accessing the Cookie Settings link in the footer of koko-bet.co. Please note that withdrawing consent for a category of cookies does not affect the lawfulness of any cookie use that occurred before the withdrawal.
7.2 Browser-Level Controls
Most browsers allow you to refuse cookies, delete existing cookies, or set alerts when a cookie is being placed. The precise steps vary by browser. You can find guidance for the most common browsers at their official support pages. Please be aware that disabling all cookies — including strictly necessary ones — will materially affect your ability to log in to your account, process deposits and withdrawals, and use core features of koko-bet.co.
7.3 Opt-Out Tools for Analytics and Advertising
Several industry bodies provide opt-out tools for analytics and interest-based advertising cookies. These include:
The Google Analytics Opt-out Browser Add-on (for Google Analytics cookies).
The Interactive Advertising Bureau (IAB) opt-out portal for participating advertising networks.
The Digital Advertising Alliance (DAA) and European Interactive Digital Advertising Alliance (EDAA) opt-out platforms.
Note that opting out via these tools does not block all advertising — it means you will see generic rather than targeted advertisements.
7.4 Mobile Devices
If you access koko-bet.co via our PWA on iOS or Android, or via the dedicated Android APK, your device's operating system may provide additional controls over certain tracking technologies. On iOS, you can use the "Limit Ad Tracking" setting; on Android, you can reset your advertising ID or opt out of personalisation through your device settings.
8. Cookies and Responsible Gambling
We take responsible gambling seriously. Certain strictly necessary cookies on koko-bet.co are used directly in support of the responsible-gambling controls available to our players. These include:
Cookies that enforce deposit, loss, and wager limits set by you on your account.
Cookies that implement session duration reminders and reality-check prompts.
Cookies that apply and maintain self-exclusion periods, preventing access to the gaming areas of koko-bet.co for the duration of a self-exclusion.
Cookies used by integrated third-party responsible-gambling services to communicate exclusion decisions across operators.
Because these cookies serve a protective function, they are classified as strictly necessary and cannot be disabled without compromising your safety controls. If you have concerns about your gambling, please contact our 24/7 live chat team or e-mail us at [email protected].
9. Cookies and KYC Verification
As a licensed operator under Curaçao GCB licence OGL/2024/1497/0884, Kokobet is required to verify the identity of players before processing withdrawals above defined thresholds. Our KYC verification flow uses strictly necessary cookies to maintain the state of your document upload session and to securely pass verified identity data within the authentication pipeline. These cookies do not store copies of your identity documents; they hold only session tokens that link your browser session to a secure server-side verification process.
10. Cookies and Payment Processing
When you make a deposit or withdrawal on koko-bet.co — whether using Visa, Mastercard, Skrill, Neteller, iDEAL, Noda Pay, Paysafecard, SEPA bank transfer, Bitcoin, Ethereum, USDT, or any of our other 24 supported cryptocurrencies — strictly necessary cookies are used to:
Maintain the integrity of your transaction session and prevent it from expiring mid-process.
Pass authentication tokens to payment gateway providers securely.
Apply the correct minimum deposit (€20 generally; €30 to activate the welcome bonus; €10 for iDEAL / Noda Pay and certain crypto methods) and withdrawal thresholds (€20 minimum; €10 minimum for crypto).
Record the mandatory 1× deposit turnover requirement before your first withdrawal, even where no bonus is active.
Calculate and apply any applicable withdrawal fees, such as the €20 fee on SEPA transfers below €300 or the €5 admin charge on withdrawals under €100, so these are displayed accurately before you confirm.
11. Do Not Track Signals
Some browsers transmit "Do Not Track" (DNT) signals to websites. There is currently no universally agreed standard for how websites should respond to DNT signals. At present, koko-bet.co does not alter its cookie behaviour in response to DNT signals. We will review this position if an industry-wide standard is adopted. In the meantime, you can manage your preferences directly through our Cookie Preference Centre as described in Section 7.
12. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, amendments to applicable law, or changes to our product offering. When we make material changes, we will update the "Last Updated" date at the foot of this page and, where appropriate, notify you via e-mail or a notice on koko-bet.co. We encourage you to review this policy periodically. Continued use of koko-bet.co after any changes take effect constitutes acceptance of the revised policy, subject to any consent requirements that apply to new categories of cookies.
13. Contact Us
If you have any questions, concerns, or complaints about this Cookie Policy or about the way we use cookies on koko-bet.co, please get in touch with us:
Live chat: Available 24 hours a day, 7 days a week via the chat icon on koko-bet.co
